Last Updated: 2025-01-23
At Collectors Haven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, https://collectorshaven.se/ (the ”Website”). By using our Website, you consent to the practices described in this policy.
1. Who We Are
Our website address is: https://collectorshaven.se.
2. Information We Collect
2.1 Personal Information
When you interact with our Website, we may collect personal information such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely)
2.2 Non-Personal Information
We also collect non-personal information, such as:
- Browser type
- IP address
- Operating system
- Pages visited and time spent on the Website
2.3 Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if any) is visible to the public in the context of your comment.
2.4 Media
If you upload images to the Website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the Website can download and extract location data from images.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders, including payments and shipping.
- Provide customer support and respond to inquiries.
- Send updates, promotional offers, and newsletters (with your consent).
- Improve the Website and enhance your user experience.
- Comply with legal obligations and resolve disputes.
4. Cookies and Tracking Technologies
We use cookies to:
- Enhance the functionality of our Website.
- Understand user behavior and improve performance.
- Remember your preferences for future visits.
Cookies We Use
- Comments: If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
- Login: When you log in, we set cookies to save your login information and screen preferences. Login cookies last for two days, and screen options cookies last for a year. Selecting ”Remember Me” keeps you logged in for two weeks. Logging out removes these cookies.
- Publishing: If you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal data and expires after one day.
You can manage or disable cookies through your browser settings. However, this may impact your ability to use certain features of the Website.
5. Embedded Content from Other Websites
Articles on our Website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same as if the visitor had visited the other website. These websites may:
- Collect data about you.
- Use cookies.
- Embed additional third-party tracking.
- Monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.
6. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third parties that help us process payments, deliver products, or analyze Website performance.
- Legal Requirements: We may disclose information if required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
7. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our Website (if applicable), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also see and edit that information.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request that we erase your personal data, subject to legal obligations.
- Export: Request an exported file of the personal data we hold about you.
To exercise your rights, please contact us at support@collectorshaven.se.
9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
10. Data Security
We implement robust security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security of your data. Please ensure you use strong passwords and keep your login details confidential.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Collectors Haven AB
Nynäshamn, Sweden
Email: support@collectorshaven.se
Thank you for trusting Collectors Haven with your personal information.